Frequently Asked Questions

LEGAL

What legal benefits are available to me as a member of Financial Insider Network?

How do I select a plan attorney?

What if I can't resolve the matter over the telephone?

What qualifications do the attorneys have?

CREDIT REPORTS

How do I request a copy of my credit report?

How do I fix an error on my credit report?

How long does information stay on a credit report?


What legal benefits are available to me as a member of Financial Insider Network?
You and any adult family member living in your household are entitled to the following legal benefits:

  • Unlimited legal consultations - over the phone as often as you'd like.
  • Simple will preparation - at no extra charge.
  • 25% off attorney fees - potentially saving you hundres of dollars.
  • Online financial and legal resource center - available 24 hours a day, 7 days a week.

How do I select a plan attorney?
Simply call 1-800-510-7033 to be put in contact with an attorney over the phone.

What if I can't resolve the matter over the telephone?
Should the need arise for local legal representation, you will be referred to a participating attorney or you can initiate an attorney search by zip code on our website. You'll receive the first thirty minutes of your consultation at no extra charge and save 25% off the attorney's normal rates.

What qualifications do the network attorneys have?
Our nationwide network of attorneys are under contract to provide members with superior service. Each of the attorneys is carefully screened and must have the following:

  • License to practice within the state at the highest level of independent license granted by the appropriate state licensing board
  • Three years post-graduate experience
  • Malpractice insurance
  • Certification or advanced education in any specialization area

How do I request a copy of my credit report?
You may be eligible to receive a credit report at no charge once every twelve months from each of the three credit bureaus: Equifax, Experian and TransUnion. Simply visit www.annualcreditreport.com to request your credit report online, or call 1-877-322-8228 to make your request by phone.

How do I fix an error on my credit report?
After reviewing your credit report, if there is a legitimate error, simply call or write the credit bureau (as instructed on your credit report). A complete investigation will take place to verify the discrepancy. The credit bureau will provide you with the results of the investigation once it is complete. Typically, this process takes about 30 days. There is no cost to dispute credit information.

How long does information stay on a credit report?
For open accounts, the positive information stays on indefinitely. Most negative information remains up to seven years and bankruptcies remain up to ten years. For closed accounts, information remains up to seven years. Inquiries stay on for up to two years.

 

Questions?
Call the Financial Insider Network Customer Service Center toll-free at 1-800-510-7033. HOURS: weekdays 7:00 A.M. - 8:00 P.M. (CST).

 

 

 

 

 

 

   
 

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